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eCommerce-Online/ATM Direct College Hire
Program
Our Business:
Global Consumer and Small Business
Banking e-Commerce/ATM Division is responsible for the No. 1 consumer
online bank, which has the most online bankers in the world – more than 25
million subscribers and 12 million bill payers.
e-Commerce is responsible for
growing online customer relationships through enhanced service and support,
generating online sales and providing more efficient processes that leverage
the Internet as well as being responsible for delivering capabilities across
the largest bank-owned network of more than 17,000 ATMs including the
deployment of deposit image ATMs.
Overview:
This direct hire program is designed to
provide external candidates in a variety of masters and/or PhD programs with an
opportunity to prepare for future opportunities in the Global Consumer and
Small Business Banking (GCSBB) eCommerce-Online/ATM team.
The Global Consumer & Small Business
Banking eCommerce/ATM Direct Hire Program develops future senior leaders while
engaging them in challenging projects critical to the future of Bank of America’s
continued growth in online services by providing a more efficient process that
leverages the Internet. Recent Masters-level or PhD graduates experience
two to three rotational assignments nine months each over 18-24 months.
Types of Opportunities available within
this Direct Hire College Program includes:
- Business Development/Development
Analyst
- eCommerce Product Consultant
- Web Designer
- Visual Designer
Qualifications:
Ideal candidate will exhibit a strong
drive for results; succeed in a fast-paced, empowered, and collaborative
environment; enjoy teamwork and partnering with others; possess excellent
organizational and analytical skills; understand technology and business
requirements. The ability to learn the organizational structure and the
formal/informal workings of the organization and to convey a strong sense of
customer and associate satisfaction to drive shareholder value is required.
Additionally requirements include:
- MBA/Master’s or PhD graduate from
an accredited business school or University.
- Spring/Summer 2009 graduation date.
- 3–5 years
pre-M.B.A./Master’s or PhD work experience with a demonstrated record of
achievement.
- Relevant work history that reflects
experience in supervising others, delegating tasks and resolving conflicts.
- Must be a
- Geographic mobility
Preferred expertise and/or experience in
at least 3 of the following:
- Web Design and visual communications
- eCommerce product development/support
- User experience and Usability
Engineering
- User experience design
- Innovation Analyst, Business
Development Analyst or Business Planning/Strategy within eCommerce
Personal characteristics:
- Ability to successfully navigate in a
complex environment
- Strong leadership potential
- Results oriented, proven high level of
performance
- Ability to manage tight deadlines,
organize, and prioritize work independently
- Flexibility in exploring a variety of
business areas
Training:
Associates will participate in a formal
Education and Orientation program to learn more about Bank of America business,
culture and values, as well as to network with Executives and other college
hires. Additionally, associates will participate in various networking
and learning opportunities throughout the duration of the program.
Locations: Charlotte-NC , San
Francisco-CA
How to Apply:
In order to be considered a candidate for
this opportunity, you must apply via www.bankofamerica.com/campusrecruiting.
To submit your profile, first sign in as a new or returning user. If you don't
have an existing account, you'll need to register as a new user. Then, complete
your Candidate Profile and designate your program(s) of interest. Please note
that in order for your application to be considered complete, you must reach
the final “Thank You” page. In addition, please follow any
procedures set forth through the Career Services office on your campus.
Participants will experience 2 to 3 month
rotational assignments in three of the following eCommerce/ATM departments or
positions:
Business Planning and Analysis
Innovation Analyst
Key Skills: Quantitative analysis, financial
statement analysis, Strategy Background, Some computer science/technology
coursework, design/fine arts related coursework a plus
Responsibilities include identifying opportunities
for innovation, identify and leverage best practices both internal and
external, develop and protect of intellectual property
Business Development Analyst
Key Skills: Quantitative analysis,
financial statement analysis, strategy background, negotiations coursework
recommended, some computer science/technology course work recommended
Responsibilities include maximize the
value of strategic relationships with third parties to drive growth and
efficiency, identify key strategic partners, negotiating relevant business
arrangements, coordinating with supply chain management, handles in-bound
business development opportunities
Business Planning /Strategy Analyst
Key Skills: Quantitative analysis,
financial statement analysis, strategy background, experience in one of the
following: business, economics, finance, engineering, mathematics, some
computer science/technology coursework recommended.
User Experience Design Team
Web
Designer
Key Skills: Detailed knowledge of
Photoshop and Illustrator. Basic knowledge of BBEdit, dreamweaver or other HTML
authoring tools and Flash. Experience in leveraging Web-based scripting
languages and Rich Media Application tools. Ability to work in teams and an
understanding of various teams deliverables. As well as opportunity to work
with user experience team in the user experience area. Working on project-level
usability support for eCommerce/ATM sponsored projects and strategic
initiatives.
Responsibilities include estimate
scope/schedule of production efforts; work closely with other designers and
technology partners. Test design work in production for style/quality/adherence
to standards. Log bugs and follow up on fixes.
Usability Engineer
Key Skills: Customer data analysis and
synthesis, design of experiments, user requirements assessment and gap
analysis, research planning, execution and reporting, design standards
validation, coordination and quality monitoring of vendor-supplied usability
services, management of prototype development process, education of business
partners and colleagues on usability methodologies and the user-centered design
process, exploration and introduction of new research techniques, relationship
management
Responsible include project-level
usability support for eCommerce/ATM sponsored projects and strategic
initiatives, enabling a user-centered design process by ensuring that user
input is gathered at critical points in the project lifecycle, working with the
senior usability engineer or usability manager to carry out the overall
usability test plan for the business unit of project portfolio supported,
collaborating with project teams, UCD&R and usability team colleagues to
identify and communicate usability/customers experience issues with existing
site functionality, ensure that user needs are taken into consideration in the
implementation of business requirements, support in-context testing of new
design standards
eProducts Development
Ecommerce
Product Consultant
Key Skills: Develop strategic plans for a
business, conduct market research, manage product lifecycle, apply technology
to business problems, new business development and forecasting business
financials.
Responsible for analysis of current
online capabilities and business processes based on customer, associate and
industry insights. Assisting in development and concept testing of new business
processes, capabilities and supporting technologies. Researching best practices
and generating competitive analyses. Cost/benefit analysis. Managing the
initial phases of projects for enhancement and innovations. Building and
maintaining strong cross-organizational relationships with bank stakeholders.